Terms of Service

Effective Date: May 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "customer") and NACTIVE INC ("we," "us," or "our"), the owner and operator of slerotei.com.

By accessing, browsing, or placing an order through this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all related policies published on this website.

1. Eligibility

By using this website, you represent and warrant that:

• You are at least 18 years of age or the age of legal majority in your jurisdiction.

• You have the legal capacity to enter into binding agreements.

• You will use this website only for lawful purposes.

• You are purchasing products for personal use and not for unauthorized resale.

At this time, Slerotei provides products and services exclusively to customers located within the United States.

2. Our Services

Slerotei specializes in the online sale of premium wax candles and related home fragrance products.

All products, pricing, promotions, shipping services, payment methods, and after-sales support are governed by the policies published on this website, including but not limited to our Shipping Policy, Payment Policy, Return & Refund Policy, and Privacy Policy.

3. Product Information & Pricing

We make every reasonable effort to ensure that all product descriptions, photographs, specifications, fragrance information, dimensions, burn time, and pricing displayed on this website are accurate.

However, due to differences in photography, monitor settings, natural wax characteristics, fragrance batches, and handcrafted production, slight variations in color, appearance, or scent intensity may occur. Such differences do not constitute product defects.

All prices are listed in U.S. Dollars (USD).

We reserve the right to modify product pricing, promotional offers, product availability, or discontinue products at any time without prior notice.

4. Orders

An order is considered accepted only after payment has been successfully completed and confirmed.

You agree to provide accurate and complete information, including:

• Full name

• Shipping address

• Contact email

• Telephone number (if requested)

We are not responsible for shipping delays, failed deliveries, additional shipping charges, or lost packages resulting from incorrect or incomplete information provided by the customer.

We reserve the right to refuse, cancel, or limit any order that appears fraudulent, duplicated, abusive, or otherwise violates these Terms.

5. Payment

All payments are processed according to our official Payment Policy.

You agree that:

• You are authorized to use the selected payment method.

• All payment information provided is accurate.

• Transactions conducted through this website comply with applicable laws.

We are not responsible for losses arising from unauthorized payment methods, stolen financial information, or fraudulent payment activities beyond our reasonable control.

6. Acceptable Website Use

You agree not to:

• Use automated software, bots, crawlers, or scraping tools to access website content.

• Attempt to interfere with the operation or security of the website.

• Submit false orders or engage in fraudulent purchasing activities.

• Upload or publish unlawful, offensive, defamatory, abusive, or infringing content.

• Misuse the website in any manner that could damage our business or other users.

Violation of these Terms may result in suspension or permanent termination of website access and, where appropriate, legal action.

7. Intellectual Property

All content available on slerotei.com, including but not limited to:

• Logos

• Trademarks

• Product images

• Website design

• Text

• Graphics

• Icons

• Product descriptions

• Original content

is the property of NACTIVE INC or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

8. Disclaimer & Limitation of Liability

Our candles are intended for normal household decorative and fragrance use.

Customers are responsible for following all candle safety instructions provided on the product packaging and product pages, including proper burning, placement, storage, and supervision.

We are not responsible for damages, injuries, or losses resulting from:

• Improper candle use

• Failure to follow safety instructions

• Negligence

• Misuse of products

• Accidents occurring after delivery

• Events beyond our reasonable control

To the maximum extent permitted by law, NACTIVE INC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or this website.

9. Changes to These Terms

We reserve the right to modify, revise, or update these Terms of Service at any time to reflect changes in our business operations, legal obligations, or industry practices.

Updated versions will be published on this page with a revised Effective Date.

Your continued use of slerotei.com after any modifications constitutes your acceptance of the updated Terms.

10. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the applicable laws of the State of Texas.

Any dispute arising out of or relating to these Terms or the use of this website shall first be resolved through good-faith negotiations. If a resolution cannot be reached, the dispute shall be submitted to a court of competent jurisdiction located in the State of Texas, United States.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

NACTIVE INC

6001 W PARMER LN

AUSTIN, TX 78727

United States

Email: [email protected]