Privacy Policy

Effective Date: May 2026

This Privacy Policy explains how NACTIVE INC ("we," "us," or "our"), the owner and operator of slerotei.com, collects, uses, stores, discloses, and protects your personal information when you visit our website or purchase our premium wax candles.

This Privacy Policy applies to all information collected through slerotei.com, including any related customer support, sales, and services. By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Company Information

Company Name: NACTIVE INC

Federal Employer Identification Number (EIN): 83-4560166

Official Business & Shipping Address:
6001 W PARMER LN
AUSTIN, TX 78727
United States

Customer Support Email: [email protected]

This website is operated by Qiao Kaodong, the authorized online operations representative of NACTIVE INC, under a formal written authorization issued in February 2026 with a validity period of three (3) years. All personal data processing activities performed through this website are conducted on behalf of the company and in accordance with applicable laws and regulations.

2. Information We Collect

Information You Provide Voluntarily

We collect personal information that you voluntarily provide when placing an order, contacting our customer service team, subscribing to our communications, or using our website. This information may include:

• Full name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Order details

• Payment-related information processed through secure payment providers

• Any information you choose to include in customer support requests

Automatically Collected Information

When you browse our website, certain information may be collected automatically through cookies and similar technologies, including:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date and time of access

• Referring website

• Website usage statistics

This information is used solely to improve website functionality, security, and user experience.

3. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

• Processing and fulfilling your orders

• Providing shipping updates and order notifications

• Responding to customer inquiries and support requests

• Improving our website, products, and customer experience

• Preventing fraud and maintaining website security

• Complying with applicable legal and regulatory obligations

• Sending service-related communications regarding your purchases

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Information Sharing

We only share personal information when necessary to operate our business, including with:

• Shipping and logistics providers for order delivery

• Payment service providers for secure payment processing

• Website hosting and technical service providers

• Government authorities when required by applicable law or legal process

All third-party service providers are required to maintain appropriate confidentiality and security standards for your personal information.

5. Information Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your personal information

• Restrict or object to certain data processing activities

• Withdraw consent where applicable

• Opt out of receiving promotional communications

To exercise any of these rights, please contact us using the contact information provided below.

7. Children's Privacy

Our website and products are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate parental consent, we will promptly delete such information.

8. Third-Party Websites

Our website may contain links to third-party websites for your convenience. This Privacy Policy applies only to slerotei.com. We are not responsible for the privacy practices or content of any third-party websites, and we encourage you to review their respective privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or industry practices.

Any revised version will be posted on this page with an updated Effective Date. Your continued use of our website after changes become effective constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

NACTIVE INC

6001 W PARMER LN
AUSTIN, TX 78727
United States

Email: [email protected]