Slerotei

Shipping Policy

Effective Date: May 2026

This Shipping Policy applies to all orders placed through slerotei.com. By placing an order on our website, you agree to the shipping terms and conditions outlined below.

1. Shipping Coverage

We currently ship orders only within the United States.

At this time, we do not offer international shipping or delivery to U.S. territories outside our available service area.

2. Order Processing Time

Orders are typically processed and prepared for shipment within 1–2 business days after payment has been successfully confirmed.

Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.

3. Order Cut-Off Time

Orders placed before 2:00 PM Central Time (CT) on business days are generally processed the same day.

Orders received after the daily cut-off time will be processed on the following business day.

4. Shipping Origin

All orders are shipped directly from our official fulfillment location:

NACTIVE INC

6001 W PARMER LN

AUSTIN, TX 78727

United States

5. Estimated Delivery Time

After your order has been shipped, standard delivery typically takes 5–9 business days.

Delivery times may vary due to factors beyond our control, including:

Severe weather conditions
Carrier delays
Peak holiday seasons
Remote delivery locations

Estimated delivery times are provided for reference only and are not guaranteed.

6. Shipping Fees

Free Standard Shipping on all orders of $20.00 USD or more
Standard Shipping Fee: $2.99 USD for orders under $20.00 USD

Shipping charges are automatically calculated and displayed during checkout before payment is completed. There are no hidden shipping fees.

7. Shipping Carriers

To ensure reliable and timely delivery, we work with reputable shipping carriers, including but not limited to:

USPS
UPS
FedEx

The carrier used for your order may vary depending on your shipping address and order details.

8. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You may use the provided tracking information to monitor your shipment throughout the delivery process.

9. Undeliverable or Returned Packages

Customers are responsible for providing accurate shipping information at checkout.

If a package cannot be delivered because of:

An incorrect or incomplete shipping address
An incorrect phone number or email address
Refusal to accept delivery
Failure to collect the package when required

any additional shipping charges or return shipping costs may be the responsibility of the customer.

10. Shipping Policy Updates

We reserve the right to modify or update this Shipping Policy at any time to reflect changes in our operations, shipping partners, or legal requirements.

Any revisions will be posted on this page with an updated Effective Date. Continued use of our website after changes have been published constitutes your acceptance of the revised Shipping Policy.

Contact Us

If you have any questions regarding shipping, delivery, or order fulfillment, please contact us: